Shipping & Returns

Shipping

Orders are shipping on time, but Canada Post has suspended delivery guarantees.  Please note you may experience delivery delays.

We offer free regular shipping on all orders over $75.  We also offer free in-store pick up for those on the Island of Montreal.  For orders below this amount or for Express shipping, please consult the shipping rate chart below. 

If you live outside of Canada or the USA and would like to place an order, please email us. We ship Monday to Friday. Orders are processed one to two business days after they are submitted. All orders are shipped via Canada Post.


DESTINATION

SERVICE

DAYS

PRICE

Montreal, Qc. Pick up in store   -  Free

Canada

Regular 

5-10 working days

$7

Canada

Express 

1-3 working days 

$12

USA

Regular

5-10 working days

$15


Returns


Refunds:
If for some reason, you’re not completely satisfied with your purchases, please contact us within 3 days of delivery date for a full refund. The item must be returned to us with tracked mail within 10 days. 

Exchanges + Credit Notes:
Please contact us within 7 days of delivery date and items must be sent back with tracked mail and be returned within 14 days.

For all returns, garments must be sent back by tracked mail.  Items must be unused, and in the same condition with tags attached, as you received it.  

After 7 days, the sale is final. All intimates including lingerie, bathing suits, socks and bodycare products are final sale. 

For sale items and items purchased with discount codes, the sale is final.