Shipping & Returns

Shipping

We offer free shipping on all Canadian orders over $150 and US orders over $200. For other rates, please consult the chart below. 

If you live outside of Canada or the USA and would like to place an order, please email us. We ship Monday to Friday. Orders are processed one to two business days after they are submitted. All orders are shipped via Canada Post.


Destination Service Days Price
Quebec / Ontario  Regular 5-10 working days $10
Quebec / Ontario Express 1-3 working days $20
Canada Regular 5-10 working days $15
Canada  Express 1-3 working days $20
USA  Regular 5-10 working days $20


Returns

Refunds:
If for some reason, you’re not completely satisfied with your purchases, please contact us within 3 days of delivery date for a full refund. The item must be returned to us with tracked mail within 10 days. 

Exchanges + Credit Notes:
Please contact us within 7 days of delivery date and items must be sent back with tracked mail and be returned within 14 days.

For all returns, garments must be sent back by tracked mail.  Items must be unused, and in the same condition with tags attached, as you received it.  

After 7 days, the sale is final. All intimates including lingerie, bathing suits, socks and bodycare products are final sale. 

For sale items and items purchased with discount codes, the sale is final.